.long-word-ellipsis {
  overflow-x: hidden;
  white-space: nowrap;
  -ms-text-overflow: ellipsis;
  -o-text-overflow: ellipsis;
  text-overflow: ellipsis;
}
.datePickerSection .dropdown-menu,
.datePickerSection .customDatePicker {
  min-width: 100px;
  background-color: slategrey;
  font-size: 10px;
  max-width: 235px;
  margin-left: -60px;
}
.datePickerSection .myDatePicker {
  margin-left: 0;
}
.datePickerSection .datepickerBox {
  display: inline-block;
  width: 60px;
  background-color: #ffffff;
  margin-top: 0px;
}
.datePickerSection .pull-right {
  float: right;
  margin-right: -5px;
}
.datePickerSection .btn {
  display: inline-block;
  padding: 2px 4px;
  margin-bottom: 0;
  font-size: 12px;
  line-height: 18px;
}
.datePickerSection .pull-left {
  margin-left: 10px;
}
.datePickerSection .btn-block {
  margin-left: 6px;
  margin-bottom: 10px;
  margin-top: 2px;
}
.datePickerSection li {
  line-height: 10px;
  margin-right: 16px;
}
.datePickerSection tr {
  width: 200px;
}
.datePickerSection tr td {
  width: 200px;
}
.datePickerSection tr .text-center {
  font-size: 11px;
  font-weight: 500;
  color: white;
}
.datePickerSection .btn-group > .btn:first-child:not(:last-child):not(.dropdown-toggle) {
  border-radius: 3px;
}
.datePickerSection .btn-group > .btn + .btn {
  display: none;
}
.datePickerSection .btn-group > .btn:first-child {
  margin-left: 21px;
  border-radius: 3px;
}
.inner-window-dark {
  border-radius: 3px;
  box-shadow: 2px 2px 8px 2px #cacaca;
  border: 3px solid white;
  background-color: #9cadc0;
}
.search-bar input {
  outline: none;
  border-radius: 3px;
  padding: 5px 10px 5px 30px;
  border: 1px solid #cacaca;
  background-image: url(../images/Icons/ico_magnifying_glass.png);
  background-repeat: no-repeat;
  background-position: 8px center;
  width: 280px;
  font-size: 11px;
  color: #7a8085;
}
.checkBoxDiv input[type=checkbox] {
  display: none;
}
.checkBoxDiv .innerCheckboxDiv {
  content: "";
  display: inline-block;
  border: 1px solid #b8c7d6;
  border-radius: 3px;
  width: 12px;
  height: 12px;
  margin-right: 10px;
  background-image: url('../Images/check_box_empty.png');
  background-repeat: no-repeat;
  cursor: pointer;
}
.checkBoxDiv input[type=checkbox]:checked + .innerCheckboxDiv {
  background-image: url('../Images/check_box.png');
}
.checkBoxDiv span {
  vertical-align: top;
  line-height: 19px;
}
.bar-button {
  background-color: transparent;
  opacity: 1;
  color: white;
  margin: 0;
  padding: 0;
  width: 18px;
  height: 18px;
  font-size: 9px;
  line-height: 18px;
  outline: none;
}
.bar-button.close {
  background-image: url(../images/icons/btn_close.png);
}
.bar-button.close:hover {
  background-image: url(../images/icons/btn_close_h.png);
}
.bar-button.close:active {
  background-image: url(../images/icons/btn_close_a.png);
}
.chat-messages .msgBoxContainer {
  direction: ltr;
  margin-bottom: 10px;
  width: 100%;
  -ms-word-break: normal;
  word-break: normal;
}
.chat-messages .msgBoxContainer.c0 .msgBox {
  background-color: #bce8ff;
}
.chat-messages .msgBoxContainer.c0 .triangle {
  border-color: transparent #bce8ff transparent transparent !important;
}
.chat-messages .msgBoxContainer.c1 .msgBox {
  background-color: #ffdfdf;
}
.chat-messages .msgBoxContainer.c1 .triangle {
  border-color: transparent #ffdfdf transparent transparent !important;
}
.chat-messages .msgBoxContainer.c2 .msgBox {
  background-color: rgba(171, 252, 107, 0.37);
}
.chat-messages .msgBoxContainer.c2 .triangle {
  border-color: transparent rgba(171, 252, 107, 0.37) transparent transparent !important;
}
.chat-messages .msgBoxContainer.c3 .msgBox {
  background-color: #fffecd;
}
.chat-messages .msgBoxContainer.c3 .triangle {
  border-color: transparent #fffecd transparent transparent !important;
}
.chat-messages .msgBoxContainer.c4 .msgBox {
  background-color: rgba(220, 201, 255, 0.66);
}
.chat-messages .msgBoxContainer.c4 .triangle {
  border-color: transparent rgba(220, 201, 255, 0.66) transparent transparent !important;
}
.chat-messages .msgBoxContainer.c5 .msgBox {
  background-color: rgba(243, 141, 54, 0.28);
}
.chat-messages .msgBoxContainer.c5 .triangle {
  border-color: transparent rgba(243, 141, 54, 0.28) transparent transparent !important;
}
.chat-messages .msgBoxContainer.c6 .msgBox {
  background-color: rgba(191, 237, 219, 0.77);
}
.chat-messages .msgBoxContainer.c6 .triangle {
  border-color: transparent rgba(191, 237, 219, 0.77) transparent transparent !important;
}
.chat-messages .msgBoxContainer.c7 .msgBox {
  background-color: rgba(31, 101, 199, 0.27);
}
.chat-messages .msgBoxContainer.c7 .triangle {
  border-color: transparent rgba(31, 101, 199, 0.27) transparent transparent !important;
}
.chat-messages .msgBoxContainer th,
.chat-messages .msgBoxContainer td,
.chat-messages .msgBoxContainer tr {
  border-width: 0;
  padding: 0;
}
.chat-messages .msgBoxContainer table {
  width: 100% !important;
}
.chat-messages .msgBoxContainer.log {
  font-size: 12px;
}
.chat-messages .msgBoxContainer.log .time {
  font-size: 10px;
}
.chat-messages .msgBoxContainer.log a {
  color: #bce8ff;
  cursor: pointer;
}
.chat-messages .msgBoxContainer.log table tr {
  vertical-align: top !important;
}
.chat-messages .msgBoxContainer.log table td:first-child {
  width: 65px !important;
}
.chat-messages .msgBoxContainer .triangle {
  width: 0px;
  height: 0px;
  border-style: solid;
  border-width: 6px 8px 6px 0;
  border-color: transparent #ffffff transparent transparent;
}
.chat-messages .msgBoxContainer .msgBox {
  overflow: hidden;
  background-color: #fff;
  margin: 0;
  border-radius: 3px;
  padding: 5px 12px;
  font-size: 13px;
  min-height: 25px;
  width: 100%;
  direction: ltr;
  -ms-word-break: normal;
  word-break: break-word;
}
.chat-messages .msgBoxContainer .msgBox .from-to {
  font-size: 11px;
}
.chat-messages .msgBoxContainer .msgBox .msgBody {
  white-space: pre-wrap;
}
.chat-messages .msgBoxContainer .time {
  direction: ltr;
  text-align: right;
  font-size: 10px;
}
.chat-messages .msgBoxContainer.agent,
.chat-messages .msgBoxContainer.me {
  direction: rtl;
}
.chat-messages .msgBoxContainer.agent .triangle,
.chat-messages .msgBoxContainer.me .triangle {
  border-width: 6px 0 6px 8px;
  border-color: transparent transparent transparent #ffffff;
}
.chat-messages .msgBoxContainer.agent .time,
.chat-messages .msgBoxContainer.me .time {
  text-align: left;
}
.popout .supervisorContainer .top-panel {
  top: 30px;
}
.supervisorContainer {
  background-color: #f1f4f7;
  -webkit-touch-callout: none;
  -webkit-user-select: none;
  -khtml-user-select: none;
  -moz-user-select: none;
  -ms-user-select: none;
  user-select: none;
  height: 100%;
  position: absolute;
  width: 100%;
  display: flex;
  flex-direction: column;
  overflow: hidden;
}
.supervisorContainer input[type="checkbox"] {
  width: 20px;
  height: 20px;
  vertical-align: middle;
}
.supervisorContainer .selector .indicator {
  margin-top: 3px;
  width: 9px;
  height: 6px;
  background-image: url(../images/dark_dropdown_arrow.png);
}
.supervisorContainer .selector .indicator i {
  display: none;
}
.supervisorContainer .selector .selected-panel {
  border: none;
  background-color: inherit;
  color: #313131;
  font-size: 11px;
}
.supervisorContainer .selector:hover .selected-panel {
  color: #64768A;
}
.supervisorContainer .selector:hover .indicator {
  background-image: url(../images/dark_dropdown_arrow_h.png);
}
.supervisorContainer .top-panel {
  padding: 10px;
  display: inline-block;
  width: 100%;
  background-color: #e3e8ec;
}
.supervisorContainer .top-panel .search-bar {
  float: left;
}
.supervisorContainer .top-panel .filters {
  float: left;
  margin-left: 20px;
}
.supervisorContainer .top-panel .filters .afilter {
  display: inline-block;
}
.supervisorContainer .top-panel .filters .afilter.groups {
  margin-left: 20px;
}
.supervisorContainer .top-panel .filters a.reset {
  color: #6d727a;
  font-size: 11px;
  margin-left: 20px;
  cursor: pointer;
  text-decoration: none;
}
.supervisorContainer .top-panel .filters a.reset:hover {
  text-decoration: underline;
}
.supervisorContainer .top-panel .buttons {
  float: right;
}
.supervisorContainer .top-panel .assistance {
  width: 24px;
  height: 24px;
  background-image: url(../images/assistance.png);
  position: relative;
  float: left;
  cursor: pointer;
  margin: 2px 10px 0 0;
}
.supervisorContainer .top-panel .assistance .notifications {
  position: absolute;
  top: -5px;
  right: -10px;
  background-color: #64bafd;
  padding: 0 5px;
  line-height: 15px;
  font-size: 11px;
  color: #fff;
}
.supervisorContainer .top-panel .broadcast-panel {
  display: inline-block;
}
.supervisorContainer .top-panel .broadcast-panel .broadcast-window {
  -webkit-transition: opacity 0.2s, visibility 0.2s linear 0;
  -moz-transition: opacity 0.2s, visibility 0.2s linear 0;
  -ms-transition: opacity 0.2s, visibility 0.2s linear 0;
  -o-transition: opacity 0.2s, visibility 0.2s linear 0;
  transition: opacity 0.2s, visibility 0.2s linear 0;
  background-color: #BBC6D3;
  border-radius: 3px;
  position: absolute;
  top: 3px;
  padding: 10px;
  border: solid 2px #fff;
  box-shadow: 1px 1px 4px 0px #cacaca;
  text-align: center;
  width: 250px;
  margin-left: -60px;
  visibility: hidden;
  opacity: 0;
  z-index: 1;
}
.supervisorContainer .top-panel .broadcast-panel .broadcast-window.on {
  visibility: visible;
  opacity: 1;
}
.supervisorContainer .top-panel .broadcast-panel .broadcast-window textarea {
  margin-top: 10px;
  width: 100%;
  height: 50px;
  border: 1px solid #cacaca;
  border-radius: 3px;
  resize: none;
}
.supervisorContainer .top-panel .broadcast-panel .broadcast-window .head-title {
  padding-left: 26px;
  background-repeat: no-repeat;
  background-image: url(../images/broadcast.png);
  display: inline-block;
  font-size: 12px;
  font-weight: bold;
  float: left;
}
.supervisorContainer .top-panel .broadcast-panel .broadcast-window .bottom-panel {
  text-align: center;
  float: right;
  margin-top: 10px;
  color: #313131;
  font-size: 11px;
}
.supervisorContainer .top-panel .broadcast-panel .broadcast-window .bottom-panel .cancelBroadcast {
  display: inline-block;
  border-radius: 3px;
  width: 50px;
  height: 22px;
  background-color: #cad7e6;
  text-align: center;
  line-height: 22px;
  cursor: pointer;
  float: right;
}
.supervisorContainer .top-panel .broadcast-panel .broadcast-window .bottom-panel .cancelBroadcast:hover {
  background-color: #e4e4e4;
}
.supervisorContainer .top-panel .broadcast-panel .broadcast-window .bottom-panel .cancelBroadcast:active {
  background-color: #8497ad;
}
.supervisorContainer .top-panel .broadcast-panel .broadcast-window .bottom-panel .sendBroadcast {
  display: inline-block;
  border-radius: 3px;
  width: 100px;
  height: 22px;
  margin-right: 5px;
  background-color: #7dbe47;
  text-align: center;
  line-height: 22px;
  cursor: pointer;
  float: left;
}
.supervisorContainer .top-panel .broadcast-panel .broadcast-window .bottom-panel .sendBroadcast.off {
  background-color: #9cadc0;
  color: grey;
  cursor: default;
}
.supervisorContainer .top-panel .broadcast-panel .broadcast-window .bottom-panel .sendBroadcast.off:hover {
  background-color: #9cadc0;
}
.supervisorContainer .top-panel .broadcast-panel .broadcast-window .bottom-panel .sendBroadcast.off:active {
  background-color: #9cadc0;
}
.supervisorContainer .top-panel .broadcast-panel .broadcast-window .bottom-panel .sendBroadcast:hover {
  background-color: #ABDD82;
}
.supervisorContainer .top-panel .broadcast-panel .broadcast-window .bottom-panel .sendBroadcast:active {
  background-color: rgba(102, 155, 59, 0.82);
}
.supervisorContainer .top-panel .btn-header {
  background-color: transparent;
  color: #313131;
  border: none;
  border-radius: 3px;
  padding: 5px 8px 5px 26px;
  background-position: 5px center;
  background-repeat: no-repeat;
  margin-left: 20px;
  outline: none;
}
.supervisorContainer .top-panel .btn-header:disabled {
  opacity: 0.25;
}
.supervisorContainer .top-panel .btn-header:disabled:hover {
  color: #313131;
}
.supervisorContainer .top-panel .btn-header:disabled:hover.broadcast {
  background-image: url(../images/broadcast.png);
}
.supervisorContainer .top-panel .btn-header:disabled:hover.logout {
  background-image: url(../images/remote_logout.png);
}
.supervisorContainer .top-panel .btn-header:disabled:active {
  color: #313131;
  background-color: transparent;
}
.supervisorContainer .top-panel .btn-header.broadcast {
  background-image: url(../images/broadcast.png);
}
.supervisorContainer .top-panel .btn-header.logout {
  background-image: url(../images/remote_logout.png);
}
.supervisorContainer .top-panel .btn-header:hover {
  color: #64768A;
}
.supervisorContainer .top-panel .btn-header:hover.broadcast {
  background-image: url(../images/broadcast_h.png);
}
.supervisorContainer .top-panel .btn-header:hover.logout {
  background-image: url(../images/remote_logout_h.png);
}
.supervisorContainer .top-panel .btn-header:active {
  color: #fff;
  background-color: #becdde;
}
.supervisorContainer .middle {
  display: inline-block;
  width: 100%;
  position: relative;
  top: -5px;
  bottom: 0px;
  left: 0;
  right: 0;
  display: flex;
  flex-direction: column;
  height: 100%;
}
.supervisorContainer .middle .check-box-user-col {
  width: 2%;
}
.supervisorContainer .middle .agent-name-col {
  width: 21%;
}
.supervisorContainer .middle .agent-state-col {
  width: 1%;
}
.supervisorContainer .middle .group-col {
  width: 21%;
}
.supervisorContainer .middle .team-col {
  width: 21%;
}
.supervisorContainer .middle .interaction-type-col {
  width: 11%;
}
.supervisorContainer .middle .interactions-col {
  width: 7%;
}
.supervisorContainer .middle .call-state-col {
  width: 9%;
}
.supervisorContainer .middle .assign-agent-col {
  width: 2%;
}
.supervisorContainer .middle .call-agent-col {
  width: 2%;
}
.supervisorContainer .middle .check-box-user-col-small-size {
  width: 2%;
}
.supervisorContainer .middle .agent-name-col-small-size {
  width: 13%;
}
.supervisorContainer .middle .agent-state-col-small-size {
  width: 1%;
}
.supervisorContainer .middle .group-col-small-size {
  width: 13%;
}
.supervisorContainer .middle .team-col-small-size {
  width: 13%;
}
.supervisorContainer .middle .interaction-type-col-small-size {
  width: 11%;
}
.supervisorContainer .middle .interactions-col-small-size {
  width: 7%;
}
.supervisorContainer .middle .call-state-col-small-size {
  width: 8%;
}
.supervisorContainer .middle .assign-agent-col-small-size {
  width: 2%;
}
.supervisorContainer .middle .call-agent-col-small-size {
  width: 2%;
}
.supervisorContainer .middle .users-container {
  position: absolute;
  top: 0;
  bottom: 0;
  left: 0;
  right: 0;
  background-color: #fff;
  -webkit-transition: all 0.2s;
  -moz-transition: all 0.2s;
  -ms-transition: all 0.2s;
  -o-transition: all 0.2s;
  transition: all 0.2s;
  display: flex;
  flex-direction: column;
  height: 100%;
}
.supervisorContainer .middle .users-container .table-header {
  padding-left: 20px;
  padding-bottom: 5px;
  padding-top: 5px;
  border-bottom: 2px solid #B8C1CA;
  background-color: #d0ddf0;
  min-width: 800px;
}
.supervisorContainer .middle .users-container .table-header input[type="checkbox"] {
  position: absolute;
  top: 3px;
}
.supervisorContainer .middle .users-container .table-header div {
  display: inline-block;
  font-size: 11px;
  font-weight: bold;
  color: #595858;
  line-height: 22px;
  overflow-x: hidden;
  white-space: nowrap;
  -ms-text-overflow: ellipsis;
  -o-text-overflow: ellipsis;
  text-overflow: ellipsis;
}
.supervisorContainer .middle .users-container .previousNext {
  cursor: pointer;
  font-weight: bold;
  font-size: 11px;
  color: #555555;
  text-align: center;
  line-height: 25px;
  background-color: #e6e9ee;
}
.supervisorContainer .middle .users-container .previousNext:hover {
  color: #000000;
}
.supervisorContainer .middle .users-container .previousNext .prevIcon {
  height: 10px;
  display: inline-block;
  padding-right: 20px;
  background-image: url(../images/icons/previous.png);
  background-position: center;
  background-repeat: no-repeat;
  vertical-align: middle;
}
.supervisorContainer .middle .users-container .previousNext .prevIcon:hover {
  background-image: url(../images/icons/previous_hover.png);
}
.supervisorContainer .middle .users-container .previousNext .nextIcon {
  height: 10px;
  display: inline-block;
  padding-right: 20px;
  background-image: url(../images/icons/next.png);
  background-position: center;
  background-repeat: no-repeat;
  vertical-align: middle;
}
.supervisorContainer .middle .users-container .previousNext .nextIcon:hover {
  background-image: url(../images/icons/next_hover.png);
}
.supervisorContainer .middle .users-container ul {
  margin: 0;
  padding: 0;
  list-style-type: none;
  clear: both;
  outline: none;
  overflow: auto;
}
.supervisorContainer .middle .users-container ul li {
  padding-left: 20px;
  display: block;
  line-height: 40px;
  cursor: pointer;
  min-width: 800px;
}
.supervisorContainer .middle .users-container ul li input[type="checkbox"] {
  visibility: hidden;
}
.supervisorContainer .middle .users-container ul li:nth-child(2n+0) {
  background-color: #f5f7f9;
}
.supervisorContainer .middle .users-container ul li.pager {
  background-color: #e3e8ec;
  text-align: center;
  font-weight: bold;
  margin: 0;
  padding: 0;
  line-height: 30px;
}
.supervisorContainer .middle .users-container ul li.pager a {
  text-decoration: none;
  color: #313131;
}
.supervisorContainer .middle .users-container ul li.pager:hover {
  background-color: #dde1e5;
}
.supervisorContainer .middle .users-container ul li:hover {
  background-color: #eff2f5;
}
.supervisorContainer .middle .users-container ul li:hover input[type="checkbox"] {
  visibility: visible;
}
.supervisorContainer .middle .users-container ul li:hover .assist-panel {
  display: inline-block;
  background: url(../images/Supervisor/ico_assistance.png) 0px 7px;
  background-repeat: no-repeat;
}
.supervisorContainer .middle .users-container ul li:hover .assist-panel .assistAgent {
  height: 20px;
  width: 30px;
}
.supervisorContainer .middle .users-container ul li:hover .dial-panel {
  display: inline-block;
  background: url(../images/Icons/ico_small_dial.png) 0px 6px;
  background-repeat: no-repeat;
}
.supervisorContainer .middle .users-container ul li:hover .dial-panel .callAgent {
  height: 20px;
  width: 30px;
}
.supervisorContainer .middle .users-container ul li.selected {
  background-color: #d5dfe8;
}
.supervisorContainer .middle .users-container ul li.selected input[type="checkbox"] {
  visibility: visible;
}
.supervisorContainer .middle .users-container ul li.assist .assist-panel {
  display: inline-block;
  background: url(../images/Supervisor/ico_assistance.png) 0px 7px;
  background-repeat: no-repeat;
}
.supervisorContainer .middle .users-container ul li.assist .assist-panel .assistAgent {
  height: 20px;
  width: 30px;
}
.supervisorContainer .middle .users-container ul li .assist-panel {
  display: none;
}
.supervisorContainer .middle .users-container ul li div {
  display: inline-block;
  font-size: 11px;
  color: #313131;
  line-height: 30px;
  overflow-x: hidden;
  white-space: nowrap;
  text-overflow: ellipsis;
  vertical-align: middle;
}
.supervisorContainer .middle .users-container ul li div.user-info {
  padding-left: 22px;
  background-repeat: no-repeat;
  background-position: left center;
}
.supervisorContainer .middle .users-container ul li div.user-info.Available,
.supervisorContainer .middle .users-container ul li div.user-info.AvailableInCall {
  background-image: url(../images/Icons/ava_agent_available.png);
}
.supervisorContainer .middle .users-container ul li div.user-info.Released,
.supervisorContainer .middle .users-container ul li div.user-info.ReleasedInCall {
  background-image: url(../images/Icons/ava_agent_unavailable.png);
}
.supervisorContainer .middle .users-container ul li div.monitor-status {
  background-repeat: no-repeat;
  background-image: url(../images/Icons/ico_magnifying_glass.png);
  background-position: left top 3px;
  height: 17px;
}
.supervisorContainer .middle .users-container ul li div.callState.OnHold {
  color: #ed6308;
}
.supervisorContainer .middle .users-container ul li div.callState.WrapUp {
  color: Brown;
}
.supervisorContainer .middle .users-container ul li div.callState.Preview,
.supervisorContainer .middle .users-container ul li div.callState.Multiple,
.supervisorContainer .middle .users-container ul li div.callState.InCall,
.supervisorContainer .middle .users-container ul li div.callState.Ringing {
  color: #d00000;
}
.supervisorContainer .middle .user-panel {
  border-radius: 3px;
  box-shadow: 2px 2px 8px 2px #cacaca;
  border: 3px solid white;
  background-color: #9cadc0;
  position: absolute;
  top: 20px;
  bottom: 20px;
  left: auto;
  width: 330px;
  padding: 15px;
  -webkit-transition: all 0.2s;
  -moz-transition: all 0.2s;
  -ms-transition: all 0.2s;
  -o-transition: all 0.2s;
  transition: all 0.2s;
  right: -350px;
  opacity: 0;
  background-color: #64768A;
  min-height: 250px;
}
.supervisorContainer .middle .user-panel.on {
  right: 20px;
  opacity: 1;
}
.supervisorContainer .middle .user-panel .agent-view {
  position: relative;
  height: 100%;
}
.supervisorContainer .middle .user-panel .agent-view .top-part {
  height: 52px;
  color: #fff;
}
.supervisorContainer .middle .user-panel .agent-view .top-part .assist-panel {
  float: left;
}
.supervisorContainer .middle .user-panel .agent-view .top-part .assist-panel button {
  border: none;
  outline: none;
  width: 20px;
  height: 20px;
  background-color: transparent;
  background-image: url(../images/supervisor/ico_assistance_agentview.png);
  margin-left: 10px;
  margin-top: -3px;
  cursor: default;
}
.supervisorContainer .middle .user-panel .agent-view .top-part .assist-panel .assist-message {
  display: inline-block;
  vertical-align: top;
}
.supervisorContainer .middle .user-panel .agent-view .top-part .monitor-panel {
  float: left;
  border: none;
  outline: none;
  width: 18px;
  height: 18px;
  background-color: transparent;
  background-image: url(../images/supervisor/ico_monitor_agentview.png);
  margin-left: 10px;
  margin-top: -3px;
  cursor: default;
}
.supervisorContainer .middle .user-panel .agent-view .top-part button.close {
  background-color: transparent;
  opacity: 1;
  color: white;
  margin: 0;
  padding: 0;
  width: 18px;
  height: 18px;
  font-size: 9px;
  line-height: 18px;
  outline: none;
  margin: -10px;
}
.supervisorContainer .middle .user-panel .agent-view .top-part button.close.close {
  background-image: url(../images/icons/btn_close.png);
}
.supervisorContainer .middle .user-panel .agent-view .top-part button.close.close:hover {
  background-image: url(../images/icons/btn_close_h.png);
}
.supervisorContainer .middle .user-panel .agent-view .top-part button.close.close:active {
  background-image: url(../images/icons/btn_close_a.png);
}
.supervisorContainer .middle .user-panel .agent-view .top-part .agent-sil {
  float: left;
  width: 46px;
  height: 52px;
  background-image: url(../images/Supervisor/agent_sil.png);
}
.supervisorContainer .middle .user-panel .agent-view .top-part .agent-info {
  font-size: 11px;
  float: left;
  margin-left: 10px;
  width: 200px;
}
.supervisorContainer .middle .user-panel .agent-view .top-part .agent-info h3 {
  font-size: 13px;
  margin: 0;
  overflow-x: hidden;
  white-space: nowrap;
  text-overflow: ellipsis;
}
.supervisorContainer .middle .user-panel .agent-view .top-part .agent-info h4 {
  font-size: 11px;
  margin: 0;
  margin-top: 5px;
  overflow-x: hidden;
  white-space: nowrap;
  text-overflow: ellipsis;
}
.supervisorContainer .middle .user-panel .agent-view .top-part .agent-info .user-info {
  padding-left: 22px;
  background-repeat: no-repeat;
  background-position: left center;
  margin-top: 5px;
  overflow-x: hidden;
  white-space: nowrap;
  text-overflow: ellipsis;
}
.supervisorContainer .middle .user-panel .agent-view .top-part .agent-info .user-info.Available,
.supervisorContainer .middle .user-panel .agent-view .top-part .agent-info .user-info.AvailableInCall {
  background-image: url(../images/Icons/ava_available.png);
}
.supervisorContainer .middle .user-panel .agent-view .top-part .agent-info .user-info.Released,
.supervisorContainer .middle .user-panel .agent-view .top-part .agent-info .user-info.ReleasedInCall {
  background-image: url(../images/Icons/ava_unavailable.png);
}
.supervisorContainer .middle .user-panel .agent-view .button-panel {
  clear: both;
  height: 29px;
  width: 100%;
  margin-top: 10px;
}
.supervisorContainer .middle .user-panel .agent-view .button-panel .button {
  float: left;
  color: #fff;
  font-size: 11px;
  height: 100%;
  background-color: #3a444c;
  border: 1px solid #2e353b;
  border-right-width: 0;
  outline: none;
  width: 33.33%;
  text-align: center;
  cursor: pointer;
  position: relative;
}
.supervisorContainer .middle .user-panel .agent-view .button-panel .button .lbl {
  display: inline-block;
  line-height: 27px;
  padding-left: 20px;
  background-repeat: no-repeat;
  background-position: left center;
}
.supervisorContainer .middle .user-panel .agent-view .button-panel .button .lbl.btn-call {
  background-image: url(../images/Supervisor/sv_btn_call.png);
}
.supervisorContainer .middle .user-panel .agent-view .button-panel .button .lbl.btn-monitor {
  background-image: url(../images/Supervisor/sv_btn_monitor.png);
}
.supervisorContainer .middle .user-panel .agent-view .button-panel .button .lbl.btn-logout {
  background-image: url(../images/Supervisor/sv_btn_remote_logout.png);
}
.supervisorContainer .middle .user-panel .agent-view .button-panel .button:first-child {
  border-radius: 3px 0 0 3px;
}
.supervisorContainer .middle .user-panel .agent-view .button-panel .button:last-child {
  border-radius: 0 3px 3px 0;
  border-right-width: 1px;
}
.supervisorContainer .middle .user-panel .agent-view .button-panel .button:hover {
  background-color: #8fa4bb;
}
.supervisorContainer .middle .user-panel .agent-view .button-panel .button:hover .drop {
  display: block;
}
.supervisorContainer .middle .user-panel .agent-view .button-panel .button.active {
  border: 1px solid #2e353b;
  background-color: #25292c;
}
.supervisorContainer .middle .user-panel .agent-view .button-panel .button .drop {
  position: absolute;
  width: 100%;
  background-color: #8fa4bb;
  -webkit-transition: opacity 0.2s;
  -moz-transition: opacity 0.2s;
  -ms-transition: opacity 0.2s;
  -o-transition: opacity 0.2s;
  transition: opacity 0.2s;
  display: none;
  border-radius: 0 0 3px 3px;
  z-index: 2000;
}
.supervisorContainer .middle .user-panel .agent-view .button-panel .button .drop ul {
  margin: 0;
  padding: 0;
}
.supervisorContainer .middle .user-panel .agent-view .button-panel .button .drop ul li {
  color: #fff;
  display: block;
  text-align: center;
  line-height: 25px;
  font-size: 11px;
  cursor: pointer;
  border-top: 1px solid #56718e;
}
.supervisorContainer .middle .user-panel .agent-view .button-panel .button .drop ul li:hover {
  background-color: rgba(65, 159, 232, 0.37);
}
.supervisorContainer .middle .user-panel .agent-view .button-panel .button .drop ul li.selected {
  background-color: #419fe8;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box {
  position: absolute;
  top: 100px;
  bottom: 0;
  left: 0;
  right: 0;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .msgBoxContainer {
  direction: ltr;
  margin-bottom: 10px;
  width: 100%;
  -ms-word-break: normal;
  word-break: normal;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .msgBoxContainer.c0 .msgBox {
  background-color: #bce8ff;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .msgBoxContainer.c0 .triangle {
  border-color: transparent #bce8ff transparent transparent !important;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .msgBoxContainer.c1 .msgBox {
  background-color: #ffdfdf;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .msgBoxContainer.c1 .triangle {
  border-color: transparent #ffdfdf transparent transparent !important;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .msgBoxContainer.c2 .msgBox {
  background-color: rgba(171, 252, 107, 0.37);
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .msgBoxContainer.c2 .triangle {
  border-color: transparent rgba(171, 252, 107, 0.37) transparent transparent !important;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .msgBoxContainer.c3 .msgBox {
  background-color: #fffecd;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .msgBoxContainer.c3 .triangle {
  border-color: transparent #fffecd transparent transparent !important;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .msgBoxContainer.c4 .msgBox {
  background-color: rgba(220, 201, 255, 0.66);
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .msgBoxContainer.c4 .triangle {
  border-color: transparent rgba(220, 201, 255, 0.66) transparent transparent !important;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .msgBoxContainer.c5 .msgBox {
  background-color: rgba(243, 141, 54, 0.28);
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .msgBoxContainer.c5 .triangle {
  border-color: transparent rgba(243, 141, 54, 0.28) transparent transparent !important;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .msgBoxContainer.c6 .msgBox {
  background-color: rgba(191, 237, 219, 0.77);
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .msgBoxContainer.c6 .triangle {
  border-color: transparent rgba(191, 237, 219, 0.77) transparent transparent !important;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .msgBoxContainer.c7 .msgBox {
  background-color: rgba(31, 101, 199, 0.27);
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .msgBoxContainer.c7 .triangle {
  border-color: transparent rgba(31, 101, 199, 0.27) transparent transparent !important;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .msgBoxContainer th,
.supervisorContainer .middle .user-panel .agent-view .chat-box .msgBoxContainer td,
.supervisorContainer .middle .user-panel .agent-view .chat-box .msgBoxContainer tr {
  border-width: 0;
  padding: 0;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .msgBoxContainer table {
  width: 100% !important;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .msgBoxContainer.log {
  font-size: 12px;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .msgBoxContainer.log .time {
  font-size: 10px;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .msgBoxContainer.log a {
  color: #bce8ff;
  cursor: pointer;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .msgBoxContainer.log table tr {
  vertical-align: top !important;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .msgBoxContainer.log table td:first-child {
  width: 65px !important;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .msgBoxContainer .triangle {
  width: 0px;
  height: 0px;
  border-style: solid;
  border-width: 6px 8px 6px 0;
  border-color: transparent #ffffff transparent transparent;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .msgBoxContainer .msgBox {
  overflow: hidden;
  background-color: #fff;
  margin: 0;
  border-radius: 3px;
  padding: 5px 12px;
  font-size: 13px;
  min-height: 25px;
  width: 100%;
  direction: ltr;
  -ms-word-break: normal;
  word-break: break-word;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .msgBoxContainer .msgBox .from-to {
  font-size: 11px;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .msgBoxContainer .msgBox .msgBody {
  white-space: pre-wrap;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .msgBoxContainer .time {
  direction: ltr;
  text-align: right;
  font-size: 10px;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .msgBoxContainer.agent,
.supervisorContainer .middle .user-panel .agent-view .chat-box .msgBoxContainer.me {
  direction: rtl;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .msgBoxContainer.agent .triangle,
.supervisorContainer .middle .user-panel .agent-view .chat-box .msgBoxContainer.me .triangle {
  border-width: 6px 0 6px 8px;
  border-color: transparent transparent transparent #ffffff;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .msgBoxContainer.agent .time,
.supervisorContainer .middle .user-panel .agent-view .chat-box .msgBoxContainer.me .time {
  text-align: left;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .messages {
  position: absolute;
  top: 0;
  bottom: 100px;
  left: 0;
  right: 0;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .messages .time {
  color: #fff;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .messages .log {
  color: #fff;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .messages .log .time {
  color: #fff;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .sep {
  height: 1px;
  background-color: #536374;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .chat-bottom {
  position: absolute;
  bottom: 5px;
  height: 100px;
  width: 100%;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .chat-bottom .typingIndicator {
  background-image: url(../images/Icons/chatBox/typing.png);
  background-position: left center;
  background-repeat: no-repeat;
  font-size: 12px;
  padding: 0 0 0 20px;
  margin: 0 0 4px 10px;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .chat-bottom .messageInput {
  position: absolute;
  top: 8px;
  bottom: 8px;
  left: 8px;
  right: 8px;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .chat-bottom .messageInput .textInput {
  position: absolute;
  top: 0;
  bottom: 0;
  left: 0;
  right: 32%;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .chat-bottom .messageInput .textInput textarea {
  border: none;
  border-radius: 3px;
  background-color: #fff;
  resize: none;
  width: 100%;
  height: 100%;
  -moz-box-sizing: border-box;
  -webkit-box-sizing: border-box;
  box-sizing: border-box;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .chat-bottom .messageInput .textInput textarea:disabled {
  background-color: #9cadc0;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .chat-bottom .messageInput .actionButton {
  position: absolute;
  border-radius: 3px;
  width: 28%;
  height: 34px;
  right: 0;
  margin: auto;
  background-color: #419fe8;
  color: #fff;
  font-size: 14px;
  text-align: center;
  line-height: 33px;
  cursor: pointer;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .chat-bottom .messageInput .actionButton.off {
  background-color: #9cadc0;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .chat-bottom .messageInput .actionButton.off:hover {
  background-color: #9cadc0;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .chat-bottom .messageInput .actionButton.off:active {
  background-color: #9cadc0;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .chat-bottom .messageInput .actionButton:hover {
  background-color: #7edafc;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .chat-bottom .messageInput .actionButton:active {
  background-color: #3589ca;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .chat-bottom .messageInput .actionButton.send {
  top: 0;
}
.supervisorContainer .middle .user-panel .agent-view .chat-box .chat-bottom .messageInput .actionButton.req,
.supervisorContainer .middle .user-panel .agent-view .chat-box .chat-bottom .messageInput .actionButton.end {
  bottom: 0;
  font-size: 11px;
}