CCSP Dashboard Help
Welcome to the Contact Center: Service Provider (CCSP) Dashboard Help.
This Help contains the following information:
About This help explains who should use this Help, what is new in this release, and where to find additional resources and support. It also explains the conventions used in this Help.
Overview explains how to start CCSP Dashboard, and describes the workspace, menus, reports, gadget types, and agent and call states.
Designing and Editing Reports describes how to add and share views, add a bar chart, browser window, table, trend chart, report filter, pie chart, and analog clock.
Report Statistics describes the statistics that you can present in your reports.
